Brilliant Interview Answers for Bank of America

By Former Bank of America Interviewer Jacob Gates

Based on my experience with interviewing candidates for various positions at Bank of America, I chose and analyzed the most common interview questions. We will have a look at the following questions:

  1. Tell me something about yourself.
  2. Why do you want to work at Bank of America?
  3. What do you know about BofA?
  4. Why do you think you can be a good [name of the position you apply for]?
  5. Where do you see yourself in five years time?
  6. How would your former colleagues describe your personality?
  7. How far are you willing to travel/what location do you prefer?
  8. Have you ever worked at a bank before?
  9. Give an example of you dealing with an irate customer and what you did to fix the problem?
  10. Give an example of a time you made a point to go above and beyond with customer service?
  11. Talk about your successful sales experience.
  12. What do you think will be the most challenging aspect of this job?
  13. What did you like and dislike the most about your previous job?
  14. Explain a time when you were very busy and needed to prioritize the tasks ahead of you.
  15. Tell me about a time when you thought it was important to follow a rule. Why was it important to follow this rule and how did following this rule effect others?
  16. Why did you choose Bank of America and not another bank and how does it relate to your career plan?


Question 1.: Tell me something about yourself

Hint: Interviewers are not interested in your family, or in your free time activities (many job seekers talk only about these things). You should focus on your personality, experience, education and professional interests. On the other hand, it is fine to show your outgoing and honest personality (suitable for many banking jobs), mentioning one or two things that occupy your body or mind while you are not working.


Good answers:

I am twenty years old, like to spend time with all kind of people and socialize. I am keen to learn more about banking industry and finance in general. I graduated from the Lincoln High School, with good marks. In my free time, I like to play sports, learn something new, and I spend time with my friends.

Hi, my name is Jenni, I am from Toronto. I graduated from City University. Currently I am looking for a job where I can utilize my communication skills and knowledge from my studies. I believe that teller position would be a great start for my career. In my free time I like to read books and go out to the nature.

Question 2.: Why do you want to work at Bank of America?

Hint: You should focus on personal preferences to Bank of America, their vision, culture, working environment, products, etc. You should simply focus on something that distinguishes them from other competitors, something that interviewers should be proud of.

Interviewers are not stupid. They understand that job seekers would be happy to get a job at any bank, not only at Bank of America. However, you should do your best to convince them that Bank of America is your first choice. Pre-interview research will help you greatly in this case…


Good Answers

I meet all requirements and I believe that I would fit the working environment well, considering from what I have observed as a client of this bank so far. That’s why I prefer to work at Bank of America. Though I submitted my job applications to two other banks, you will always be my first choice.

I really like Bank of America. I, as well as other members of my family belong to the millions of satisfied clients of your bank. I believe this bank offers the widest portfolio of products, services and solutions for huge variety of clients. That’s why I would love to work here and would be proud of that.


Question 3.: What do you know about Bank of America?

Hint: You should definitely focus on good things. If you can pay them a compliment, do not hesitate for a second. Speaking numbers and facts, you present yourself as someone motivated to work for them, someone who did their homework. Again, pre-interview research will help you greatly.

But it is an interview, not a lecture. You shouldn’t speak about the history of the bank or something similar. You should simply focus on positive and relevant things that will clearly show that that you have some knowledge of their bank, and didn’t apply just because you need a job, or couldn’t find anything better.


Good Answers:

Bank of America is the most popular and biggest bank in the US, in terms of assets. It is widely recognized for its leading online banking services, top notch customer service and friendly tellers. I hope to become one of these tellers.

Bank of America is well known with its friendly working culture, good possibilities for career growth and fair system of employee benefits. It’s also my dream place of work. Of course, I read a lot about goals, values and history of your institution, but I believe it’s not something you want to talk about right now in an interview.


Question 4.: Why do you think you can be a good [name of the position you apply for]?

Hint: If you have a similar working experience, focus on that in your answer. If not, you can just list the strengths and skills relevant for the job, the one you believe to have. And if this is your first job application, try to convince them that you have the right attitude and motivation, and would do anything to become a great analyst/banker/mortgage consultant/etc with them.

Bank of America provides an excellent training for all new hires, so you do not need to be worried if you lack previous experience. Show motivation and the right attitude to work, and they won’t have any problem hiring you for one of their entry level jobs, or perhaps even for a better position.


Good answers:

I meet the requirements for this role better than for any other one you advertise. On the top of that, I had the same job in the past, so I have the experience and I believe I can bring some value to your branch on this position, and that also other employees can learn something from me.

While I have no previous experience with a job in a bank, I am eager to learn, and I am motivated. I have read wonderful things about your training program, and I am not worried I could not become a great teller. The personality is there, as well as the motivation. I just need some training to see how exactly to do the job, and I know you can provide the training better than anyone else.


Question 5.: Where do you see yourself in five years time?

Hint: Recruiters at BofA try to hire people who want to stay for long, and grow professionally in the bank.

They have a career plan for nearly every entry level job, going all the way up to managerial roles. Therefore, your answer should correspond with the possibilities they offer to the candidates.


Good answers

I would like to have a managerial position in a bank in five years time. Ideal scenario would be to start working here as a teller, improve my skills and knowledge over time, do a good job, and end up working as a assistant manager in five years time. Let’s see if we can make it happen.

I would like to have a senior financial analyst position in five years time. I know I need to learn a lot, and gain experience, but I am ready to commit my time and best effort to this dream. The entry level position in wealth management I am applying for sounds like a perfect foundation stone on my way to the job of a senior financial analyst.



From: Jacob Gates
Cambridge, Massachusetts
Friday, 17th November 2017

Dear Job Seeker,

Did you like the answers? I hope they helped you to understand what the interviewers at Bank of America want to hear from you, and how to make a good impression on them.


What you have just read was just a small fraction of the information I have prepared for you, to help you ace your interview at Bank of America.

I will show you:

  • How to ace screening, behavioral, and role play part of your job interview.
  • Tips for a group interview at Bank of America.
  • Two winning interview strategies you’ve probably haven’t heard about yet.
  • Answers to most common behavioral and technical interview questions at Bank of America.
  • Two examples of a role play, with a detailed guide on how to flourish in each of them.
  • Interview follow-up guide.
  • … and other insider information.

You will find it all in my eBook, Bank of America Interview Guide, which I designed for people who apply for positions of personal bankers, tellers, finance analysts, team managers, banking center managers, mortgage loan officers, product sales specialists, low-level corporate positions and similar job openings at Bank of America. You can have a look at it below:

  • Format: Adobe Instant Download (.PDF, you can read it on your desktop, tablet, smart phone or kindle, and you can easily print it)
  • Author: Jacob Gates
  • Pages: 45
  • Published in 2014, updated for 2017
  • Average customer rating:

(64 reviews, three countries)

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What the others think:

I was looking for an interview advice on the pages of Yahoo Answers. Jacob contacted me there and offered me a free review of his eBook called “Bank of America Interview Guide”. Twenty days later, I started to work there! Jacob’s eBook helped me to deal with behavioral question and role-play.

Angelica, Virginia Beach

Brenda KingstonI had never received a call back after the interviews. To be honest, I thought it impossible to land a serious job without having some experience, or a good connection in the company…. Then I submitted my application to Bank of America, bought your guide and here I am with a full time job contract for personal banker. Thank you Jacob!

Brenda, Mesa

Carl JudenI was always afraid of the job interviews. After reading your guide I finally saw the things from another perspective, and knew what to do and say in my interview. I got rid of stress, and got a job of a Team Manager in a local banking center of Bank of America.

Carl, Tampa



A difficult interview

Interviews at Bank of America belong to the most difficult job interviews. Job applicants are tested with a set of screening, technical, and behavioral questions. And the cherry on a cake–role play–will often decide a final outcome.

I have seen many people fail in this interview. But …

  • They failed not because they lacked the qualification.
  • They failed not because they were stupid.
  • They failed not because they could not handle the job.

They failed, simply because they had no idea about how to sell themselves in an interview, and what the interviewers wanted to hear from them.


It doesn’t have to be your story, however!

  • I am going to show you multiple brilliant answers to twenty most common interview questions. It doesn’t matter if you are a fresh graduate or a manager with ten years of experience. It doesn’t matter if you apply for a position of a teller, personal banker, or a team manager. There is a good answer for everyone!
  • I am going to demonstrate (with practical examples) how to flourish in a role-play, the part of the interview that scares most job seekers.
  • I will show you how to make a great impression on the HR managers.
  • To summarize it, I will show you how to ace your interview from start to finish!


Ready to take the first step toward a coveted job contract?

Bank of America Interview Guide Details:

  • Format: Adobe Instant Download (.PDF, you can read it on your desktop, tablet, smart phone or kindle, and you can easily print it)
  • Author: Jacob Gates
  • Pages: 45
  • Published in 2014, updated for 2017
  • Average customer rating:

(64 reviews, three countries)

  • 60 days risk free money back guarantee
  • On discount right now!


Order Bank of America Interview Guide




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P.S. Feel free to message to my personal email if you are still not sure how this guide will help you to get a job at Bank of America. I try my best to answer all the messages within 24 hours.

P.P.S. I am still in touch with my friends and former colleagues from Bank of America, in order to keep the book up to date.

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