Brilliant Interview Answers for STARBUCKS

By Mathew Arnolds, former Store Manager and Interviewer at STARBUCKS

Based on my experience with interviewing candidates for various positions at STARBUCKS stores, and the interview template I knew, I chose and analyzed eighteen most common interview questions they use at STARBUCKS:

  1. Why would you like to work at STARBUCKS, and not somewhere else?
  2. Why this position?
  3. This job is repetitive. What would motivate you to do it well every day?
  4. What are your strengths and weaknesses?
  5. Tell me a little about your working experience.
  6. If another co-worker were gossiping about someone else something which was untrue, how would you react?
  7. What would your former colleagues say about you?
  8. How long do you want to work at STARBUCKS?
  9. What would you do if you were late for a shift?
  10. What have you learned in the last year?
  11. What was a goal for yourself within the last year, and how did you accomplish it?
  12. Describe a time when a customer was not satisfied with your service. What did you do to fix the problem?
  13. How comfortable are you in such close quarters with up to five co-workers?
  14. What do you like about coffee?
  15. Give an example of best customer service you provided.
  16. What would you do if you saw someone stealing from the register drawer?
  17. When are you able to start?
  18. Do you have any questions?


1. Why would you like to work at STARBUCKS, and not somewhere else?

Hint: Most people talk about the advantages of the job, when we compare it to other, similar job openings with other coffee retailers (flexible working hours, lot of part time opportunities, great brand, always having customers, job security, relaxed night shifts, etc).

While it is not a bad answer, you can do even better. You can think about the question from the perspective of an employer – why it is good for them that you want to work at STARBUCKS, and what they do like about the company.

In this answer, you can focus on the culture and values of the company, on something that distinguishes STARBUCKS from their competitors, something their managers are proud of. And you can focus on the value you an bring to their team, since their goals, values, and working environment resonates with your values.


Good Answers:

I like the working environment here, how perfectly organized everything is, and at the same time, how good and easygoing one can feel at this store. I also like the quality of STARBUCKS coffee, the variety you offer, and the attitude of the employees to each other. The friendly working environment is just amazing, and that’s the reason why I would prefer to work here, and not somewhere else. . 

I meet the job requirements, and I believe I am a good match for the team working here. On the top of that, your part time offer really suits my schedule on the college, so it’s a perfect match for me. That is why I want to work here and not somewhere else. I have submitted also other job applications, but STARBUCKS is definitely my first choice.


2. Why this position?

Hint: Try to show them that you know why you are applying. You can say that you believe your strengths match perfectly with the job description for the particular position.

Alternatively you can say you like the nature of the job, or, if you have no other reason, mention location, past experience, or working hours as a reason for your preferences.


Good answers:

I have been working as a team leader before, and I believe I can organize people well, and they enjoy my supervision. Therefore I applied for a position of a shift manager, since I can utilize my skills, strengths, and past experience on the position.

I just like the nature of the job, being active, working manually, talking to people—it seems like a natural choice of a job for someone like me. That’s why I applied for barista position. On the top of that, it is a great location, close to my dormitory.



3. This job is repetitive. What would motivate you to do it well every day?

Hint: Daily job of a typical STARBUCKS employee is repetitive, especially if we talk about baristas. Therefore you should focus on your preference to routine jobs. A good feeling from a well-done job can also resonate in your answer.

Or you can say that from your point of view the job is not repetitive, if one has the right attitude in work.


Good answers:

To be honest, I prefer routine jobs. Once I learn to do things, I do my job well and have good feeling about doing them.

Relationships matter for me the most. If I enjoy the time I spent with my colleagues, if I feel like a member of a hard-working team, it makes me happy and motivated to work hard all time. It does not matter if the job is repetitive or not.

From my point of view, this job is not repetitive. I know that baristas carry out the same tasks every day. But new people come to the store, you talk to them, there are problems you need to solve operatively, and a shift is never the same. From my point of view, this job is fun to do, and I would not call it repetitive.



4. What are your strengths and weaknesses?

Hint: This is one of the most typical interview questions. Sometimes I have the feeling that interviewers use it just because everybody else does so.

However, it is not as difficult as many job seekers believe. In a good answer you should talk about strengths that are related to the job at STARBUCKS, and about weaknesses that are not related (or at least not much) to it.

One can even talk about a weakness that may be considered strength by some employers and HR managers, for example being over-friendly to customers.

Anyway, you should not claim to have no weaknesses. We are human. We have weaknesses. Pick one that is not important for the job, and follow with your efforts to improve on the weakness.


Good answers:

I have a tendency to be over-friendly to people. Customers may understand my behavior in a wrong way. I know about this weakness, and I try to be careful in the job, to avoid stupid situations. I consider good computing skills, and an ability to understand the needs of different people, my greatest strengths. I believe they are useful for a job here.

My language skills are not as good as they should be. However, I attend evening courses and practice a lot at home in order to improve on my language skills. People say that I am responsible and it has never happened to me that I did not finish my work in time, or came late to the shift. This is likely my greatest strength as an employee.



5. Tell us a little about your working experience.

Hint: This question is not as easy at is seems. The managers at STARBUCKS ask you to tell them a little about your experience, which is a test to see if you listen carefully, and talk to the point.

To prove it, you should mention only relevant experience, one or two roles, which basically means any customer service, sales, supervisory or manual job you had in the past.

They have seen your experience on the online application, so it makes no sense to extensively talk about your past jobs, unless they ask you about particular details. But you should try to talk about your experience with enthusiasm, positively, because they definitely do not want to hire someone who will complain about their job.

If you have no previous working experience, you can talk about volunteering, summer job, or anything else. The key is to simply show them that you know what it means to have a job, to have some responsibility, and a place you go to work day after day.



Good answers:

I worked at Citi Bank for two years, on a position of teller. It was a part time job. It was great, I learned how to talk to people, how to uncover their needs, which I believe will help me to do a good job at STARBUCKS.

I’ve had only summer jobs before. I worked as a manual worker on construction for about two months; I picked strawberries and volunteered in a research center. I believe that I learned what it means to have a routine job, and to deal with pressure. Now I am looking for something different, and hope to start my career here at STARBUCKS.

—–end of the sample—-


Mathew Arnolds

From: Mathew Arnolds,
Friday, 17th November 2017

Dear Job Seeker,

Did you like the answers? I hope they helped you to understand what the interviewers at STARBUCKS want to hear from you, and how to make a good impression on them.

What you have just read was just a small fraction of the materials I have prepared for you, to help you get a job at STARBUCKS. I am going to show you:

  • How to complete the online application form on STARBUCKS career website, to ensure you’ll get a call back.
  • How to handle the phone call from STARBUCKS manager, to get an invitation for an interview.
  • How to act in an interview to make a perfect impression on the managers at STARBUCKS.
  • Multiple brilliant answers to eighteen most common interview questions they use at STARBUCKS.
  • Interview follow up guide, and sample follow up letters.
  • … and much more

All information from someone who interviewed job applicants at STARBUCKS for almost three years. Can you imagine anything better to help you getting a job? I can’t….

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  • Author: Mathew Arnolds
  • Pages: 39
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  • Average customer rating:

(104 reviews from twelve different countries)

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(After the payment you will be automatically directed back to our website, to a protected page where you will download your STARBUCKS Interview Guide. You will also receive a download link and instructions to your email, just to ensure that you will get it without waiting, even if the redirect fails.)

(If you can not see an option to pay with your credit/debit card once you click the Buy Now button, click on “Create an account with PayPal”. Then PayPal will offer you an option to pay with your card (as a PayPal guest), without a need to register an account with them.)



See yourself what the fellow STARBUCKS employees think about it:

Alica - shift manager, Starbucks USAI tried to get a job at STARBUCKS one year ago, but I did not receive a callback after the interview. When I got a second chance in another store, I decided to purchase your Interview Guide. I followed the advice, step by step, answer after answer. I was offered a job of a shift manager in a local store.

Alica Watermooth , United States


Armando Pega - Barista, STARBUCKS CanadaSTARBUCKS is immensely popular in my city. I came for an interview an hour early, and I saw at least ten other people waiting for their time with the manager. However, with the help of brilliant interview answers from your guide, I knew exactly what to do, and I wasn’t afraid of my competition. They offered me a full time barista position right in the interview.

Armando Pega, Canada

Jack FreendlerI always dreamed about working at STARBUCKS. I love their coffee and I love being around young people. Once I understood what they try to find out in an interview, and how to show them that I am the right person for the job, it felt almost easy to succeed in their interview.

Jack Freendler, United States


Ready to succeed?

Dear Job Seeker,

I want to be sure you will succeed at STARBUCKS, and learn how to interview with confidence, and get any job of your choice in the future. Therefore I will give you two bonus materials for free, if you purchase the STARBUCKS Interview Guide today:

15 Most Common Interview Questions and Answers – FREE gift (eBook)

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Learn how to answer the following interview questions:

  • Why did you leave your last job?
  • Why should we hire you?
  • What are your salary expectations?
  • What are your strengths?
  • Why do you want to work for us?
  • What are your weaknesses?
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(After the payment you will be automatically directed back to our website, to a protected page where you will download your STARBUCKS Interview Guide. You will also receive a download link and instructions to your email, just to ensure that you will get it without waiting, even if the redirect fails.)


Buy STARBUCKS Interview Guide today and get these two priceless job interview success products for FREE. It can’t get any better than this, can it?

Interview at STARBUCKS does not have to be stressful, or difficult. You can be the one who interviews with confidence.  You can give a brilliant answer to every interview question they ask you at STARBUCKS. Download the guide today and ace your interview!


Milena Cilic - STARBUCKS SerbiaI can not thank you enough for your eBook Mathew. I struggled with my communication and couldn’t get a job for a long time. However, following the tips from your guide, and learning answers to common interview questions, I finally managed to get a job of a barista. The best twenty bucks I’ve ever invested in my career.

Milena Cilic, United States


General interview preparation is not sufficient. You need to prepare especially for interview at STARBUCKS.


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Risk Free 60 days Money Back Guarantee

If you use my guide and somehow don’t get the job at STARBUCKS in 60 days, I’ll give you an immediate 100% refund of your purchase price. That’s how confident I am about the results you’ll achieve with my guide.

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Test it out for yourself. Try my professional Interview Guide in your next interview. Once you’ve tried it, I’m confident you’ll keep it forever and will be more than happy about your purchase. But if you are not happy, all you have to do is to ask for a refund. There’s nothing you can lose with your purchase.

Mathew Arnolds


Mathew Arnolds,

Your personal job interview coach

P.S. Feel free to send me an email if you are still not sure how this guide will help you to get a job at STARBUCKS. I try my best to answer all messages within twelve hours.

P.P.S. I am still in touch with my friends and former colleagues at STARBUCKS, to keep the eBook up to date.